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The National Strategy for Trusted Identities in Cyberspace: Engaging Individuals One Poll at a Time

by Lauren Shapiro*

The White House recently announced that they are taking steps to create a manner in which online identities could be protected from hackers through the National Strategy for Trusted Identities in Cyberspace (NSTIC). This new initiative would provide individuals with online identification cards, ala drivers’ licenses or social security cards. This identity could then, hypothetically, allow for safe online banking and shopping. Although this program is quite a breakthrough and a necessity for the already burgeoning world of online transactions, it is not the first to discuss the issue of privacy in cyberspace.

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At the beginning of this year the Interactive Advertising Bureau and the FCC came to a head over the privacy concerns. And more recently the Federal Trade Commission considers implementing a do not track mechanism that would allow consumers to more easily manage targeted marketing.

What may be more interesting and certainly sets the NSTIC initiative apart is the communication strategy used by the White House.

The announcement of this program was made via a blog post by Howard A. Schmidt, cyber-security coordinator. In it, Schmidt describes the vastness of cyberspace, the relatively humongous role it plays in everyday life and the need for a greater emphasis on security within the online environment. The goal of the NSTIC is to, “reduce cyber-security vulnerabilities and improve online privacy protections through the use of trusted digital identities.” What better way to convey a message about cyberspace than in cyberspace!

The other PR savvy tactic: Mr. Schmidt asked for the public’s opinion on how best to mold this new proposal. By visiting http://www.nstic.ideascale.com/ you could submit ideas or opinions while browsing ideas already submitted and agree/disagree with them.

By empowering the nation to become an active voice in the creation of the NSTIC, Howard Schmidt has taken full advantage of one of the most beneficial aspects cyberspace has to offer – the ability to create an open forum of discussion and polling. Through this method, the White House will, theoretically, be able to create a system for the public by the public.

Do you use online polling or discussions during the creation of your PR strategies? Will we one day vote for the President of the United States via online polling? How does online privacy affect your professional communications objectives and personal activities? Please share your thoughts with the me and the readers of BurrellesLuce Fresh Ideas. 

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*Bio: Soon after graduating from the Richard Stockton College of New Jersey, in 2006 with a B.A. in communication and a B.S. in business/marketing, I joined the BurrellesLuce client services team. In 2008, I completed my master’s degree in corporate and organizational communications and now work as the supervisor of BurrellesLuce Express client services. I am passionate about researching and understanding the role of email in shaping relationships from a client relation/service standpoint as well as how miscommunication occurs within email, which was the topic of my thesis. Through my posts on Fresh Ideas, I hope to educate and stimulate thoughtful discussions about corporate communications and client relations, further my own knowledge on this subject area, as well as continue to hone my skills as a communicator. Twitter: @_LaurenShapiro_ LinkedIn: laurenrshapiro Facebook: BurrellesLuce


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